Last Updated: 2025/9/25
Ciwoo Team ("we," "our," or "us") is committed to protecting your privacy and safeguarding the personal data you share with us. We believe in full transparency regarding how we manage your information—this Privacy Policy explains exactly how we collect, use, store, and share data when you use the Ciwoo app. By accessing or using Ciwoo, you agree to the terms outlined below.
The data we collect serves specific, user-centric purposes, all aimed at improving your experience with Ciwoo:
· Optimize App Performance: We use data to maintain Ciwoo’s stability, fix technical glitches, and develop new features that align with user needs.
· Send Relevant Communications: Your email address may be used to share critical updates (e.g., security alerts), account notifications (e.g., password changes), or announcements about new Ciwoo functionalities.
· Provide Support: Data you share helps our team respond to your questions, resolve account issues, and address technical problems efficiently.
· Guide Research & Development: Aggregated, anonymized analytics help us identify user trends, understand how Ciwoo is used, and shape future improvements to the app.
We only gather data that is necessary to deliver and improve Ciwoo—no unnecessary information is collected. Here’s what we may collect:
When you sign up for Ciwoo, you’ll need to provide basic details like your full name and email address. This data is required to:
· Verify your identity for account access.
· Manage your account settings (e.g., password resets).
· Ensure account security (e.g., detecting unauthorized access).
You may also choose to add optional profile details (e.g., a profile photo) to personalize your Ciwoo experience.
We track how you interact with Ciwoo to refine the app, including:
· Which features you use (e.g., filters, editing tools).
· How long you use Ciwoo per session.
· Actions taken within the app (e.g., saving a project, sharing content).
We collect non-identifiable information about the device you use to access Ciwoo, such as:
· Device model (e.g., iPhone 15, Samsung Galaxy S24).
· Operating system version (e.g., iOS 18, Android 15).
· Network type (e.g., Wi-Fi, 5G).
This data helps us ensure Ciwoo works smoothly across different devices and troubleshoot technical issues.
If you enable location services on your device, Ciwoo may collect location data to provide personalized, location-based recommendations (e.g., local filters or content). This is entirely optional—we only collect location data if you give explicit consent.
Ciwoo Team never sells, rents, or trades your personal data for profit. Your information may only be shared in the following limited cases:
· Trusted Third-Party Partners: We work with select vendors to handle tasks like app hosting, server maintenance, or payment processing (if applicable). These partners are contractually required to protect your data and only use it to perform the services we’ve asked of them.
· Legal Requirements: We may disclose data if compelled by law (e.g., in response to a valid subpoena, court order, or government request) to comply with regulatory obligations.
· Business Transitions: In the event of a merger, acquisition, or sale of Ciwoo Team’s assets, your data may be transferred to the new owner. However, the privacy protections outlined in this policy will be maintained, and the new owner will be bound by the same terms.
Under applicable local laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal data:
· Access: Request a copy of the personal data we hold about you.
· Correction: Ask to update or fix any inaccurate or incomplete data.
· Deletion: Request that we delete your data (where legally permitted, e.g., if the data is no longer needed).
· Restriction: Limit how we process your data (e.g., if you dispute the accuracy of the data).
· Objection: Object to specific processing activities (e.g., if the processing is not necessary for our services).
· Portability: Request your data in a machine-readable format (e.g., CSV) to transfer to another service provider.
To exercise these rights, please contact us at: Liuyxzh@163.com.
· Retention: We keep your personal data only as long as it’s needed to fulfill the purposes outlined in this policy (e.g., until you delete your account or the data is no longer relevant for app improvement). Once data is no longer necessary, we securely delete it or anonymize it so it can’t be linked to you.
· Security: We use industry-standard measures to protect your data, including:
· Encryption for sensitive data (e.g., account credentials).
· Restricted access to data systems (only authorized team members can access personal data).
· Regular security audits to identify and fix vulnerabilities.
While we strive for maximum security, no system is 100% immune to risks—we recommend you protect your account by using a strong, unique password.
Ciwoo is intended for users aged 17 and older. We do not knowingly collect personal data from children under 17. If we learn that we’ve inadvertently collected data from a child under 17, we will immediately delete that data from our systems.
This Privacy Policy may be updated to reflect changes in our operations, technology, or legal requirements. We will notify you of material changes (e.g., changes to how we collect or share data) via:
· An email to your registered email address.
· A prominent in-app notification.
Continuing to use Ciwoo after the updated policy takes effect means you accept the revised terms.
If you have questions, concerns, or feedback about this Privacy Policy or our privacy practices, please reach out to us at: